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Your pg444 account connects to bKash and Bank Transfer so you can move money on your own schedule — no need to chase a support agent for basic transaction steps. Every deposit and withdrawal route you need is available directly from your signed-in account area, alongside the transaction history that lets you match each payment to its reference.
When you are ready to add funds, open the cashier section from your signed-in account. We have configured bKash and Bank Transfer as the available deposit routes for Bangladesh. Select the method that matches your wallet or bank, enter the amount shown within the limits displayed on that screen, and follow the on-screen confirmation steps. For bKash, the app will open a Send Money flow and generate a reference number — keep that reference visible until your balance updates.
Log in and navigate to the cashier or wallet section. The deposit tab is shown at the top of that screen.
Select bKash or Bank Transfer from the list of configured options. Only methods available in your account region will appear.
Type the amount within the minimum and maximum shown on screen. Follow the confirmation prompt for your chosen method without refreshing the page.
Note the bKash reference number or the Bank Transfer transaction ID. Your balance should reflect the deposit once the payment is confirmed.
Withdrawals follow a clear path from your signed-in account. Head to the cashier and select the withdrawal tab — the same bKash and Bank Transfer options appear here that you used to deposit. Choose the method that matches the account you want funds sent to, enter the amount, and complete any identity or wallet-ownership step the screen asks for at that point. We do not publish a fixed processing window because the time can vary depending on your bank or wallet provider's own clearing cycle.
Open the cashier withdrawal tab. Choose bKash or Bank Transfer, matching the account where you want funds received.
Type the withdrawal amount within the limits shown. The screen will display available balance and any minimum threshold before you confirm.
Follow whatever identity or ownership confirmation the screen presents at this stage. Only fill in the fields actually shown — do not assume additional steps.
Your withdrawal request appears in account history immediately with a status label. Check that label before contacting support about delays.
At certain points — typically when a withdrawal is above a threshold shown in your account, or when your account has not previously completed a check — the system will prompt you through an identity or wallet-ownership step. What the screen asks for varies; we ask that you follow only the fields and instructions actually displayed at the time rather than preparing documents in advance. Some accounts complete this step during initial registration, others encounter it at withdrawal. If the verification prompt appears, read it carefully because each field label is specific to the information needed.
The account area shows exactly which fields are required. Do not prepare or send documents outside of what the prompt specifically requests.
If you deposit via bKash, the verification step may ask you to confirm the mobile number matches your registered account. Follow the field as shown.
Only submit verification material through the signed-in account interface. Do not send documents by email, chat or any external route.
If a verification field is unclear or a prompt does not progress, raise it through account support. Do not abandon the session — the status will remain pending.
We have configured two payment routes for Bangladesh accounts: bKash and Bank Transfer. Both appear in your cashier for deposits and withdrawals. The specific limits and any processing notes for each method are displayed on the cashier screen when you select that option — always check the screen figures rather than relying on outside estimates. bKash is the mobile wallet route most accounts in Bangladesh use for fast sends; Bank Transfer is the option for those who prefer moving money directly from a bank account.
Mobile wallet deposit and withdrawal. Use the Send Money flow in the bKash app and save the reference number shown at confirmation.
Direct bank-to-account transfer. The cashier screen provides and deposit slip details. Record the transaction ID before leaving the bank interface.
After any deposit or withdrawal, your account history page carries a log of every transaction with a status label and a reference string. Matching that record against your bKash confirmation screen or your bank transfer slip is the clearest way to confirm a payment has settled correctly. If the status shows as pending longer than you expect, the reference number is what support will ask for first — so keep a screenshot of your bKash Send Money confirmation or your bank deposit slip until the transaction shows a completed sta
Every bKash Send Money confirmation carries a reference number. Every Bank Transfer has a transaction ID on the slip. Record both and match them to the entry in your account history tab.
Account history shows statuses such as pending, processing and completed. Check the label before contacting support — the status usually updates before a phone notification arrives.
The history tab inside your signed-in account is the source of record for all transactions. Filter by date or method to locate a specific deposit or withdrawal entry.
Keep a screenshot of the bKash confirmation screen or your bank deposit slip until the account history entry reads completed. This evidence speeds up any support query significantly.
Protecting your account during banking activity comes down to a few consistent habits. Always access the cashier from the official pg444 domain — pg444 — and check the address bar before entering any payment detail. Do not share your login credentials or one-time codes with anyone, including messages that appear to come from support. Wallet ownership is confirmed through your account, not through a third-party channel.
Before entering payment details, verify the browser address bar shows pg444. Do not proceed from links in unsolicited messages or forwarded URLs that differ from the official domain.
Account identity steps are completed only inside your signed-in account area. No support agent will ask for your password or full card number through a chat or phone call.
The bKash number or bank account you use for deposits should match the one registered on your pg444 account. Mismatched details can delay withdrawals and trigger a verification prompt.
For any banking concern — unrecognised transaction, delayed credit or failed withdrawal — raise it through the support option inside your signed-in account. That route has access to your transaction log.
Below are the banking questions we hear most from accounts in Bangladesh. If your question is not answered here, the support route inside your signed-in account can access your specific transaction record and give a more precise response than a general FAQ can.
Open the cashier in your signed-in account, select bKash, enter the amount shown within the on-screen limits, and complete the Send Money flow in the bKash app. Save the reference number until your balance updates.
The minimum for each method is displayed on the cashier screen when you select it. We do not publish a fixed figure here because it can vary by method and account status — always check the screen.
First, check the account history tab for a pending or processing status. If the entry shows there, the deposit is logged. If nothing appears after a reasonable wait, contact support with your bKash reference number or Bank Transfer transaction ID ready.
Withdrawals are matched to the wallet or bank account registered on your pg444 account. If you need to update your withdrawal details, follow the account settings route shown in your profile and contact support if the update requires verification.
We cannot publish a fixed window because clearing times depend on your bank's own processing cycle. The withdrawal request is logged in your account history immediately; track the status label there and contact support if it remains in processing beyond what your bank normally takes.
Any applicable fee or minimum threshold is shown on the cashier screen before you confirm the transaction. We do not list fixed fee amounts here because these can change; the cashier screen is always the current reference.